Order Processing & Dispatch

Orders are processed within 1–2 business days (excluding weekends and public holidays).

Once your order is confirmed, you will receive an email with your order details and tracking information after dispatch.

Orders are subject to availability. In case of any delay or stock unavailability, we will notify you via email or phone.

Shipping Charges

Standard shipping charges apply for orders below the free shipping threshold and will be shown at checkout.

For COD (Cash on Delivery) orders, an additional fee may apply.

Delivery Timeframe

• Metro Cities: 3–5 business days
• Tier 2 & 3 Cities: 5–7 business days
• Remote Areas: 7–10 business days

Note: Delivery timelines are estimates and may be affected by circumstances such as weather, logistical delays, or government regulations.

Shipping Partners & Tracking

Roar partners with reliable courier services to ensure secure and timely deliveries.

Once your order is dispatched, a tracking number will be sent via email/SMS, which can be used to check the order status.

Address Accuracy & Non-Delivery

Please make sure your shipping address and contact details are complete and accurate at checkout.

If an order is undelivered due to an incorrect address, unavailability of the recipient, or refusal of delivery, it will be returned to us. Re-delivery attempts may be made but could incur additional shipping charges.

Delayed / Lost Shipments

If your order is delayed beyond the estimated timeframe, contact our support team at support@shoproar.in.

In the rare event of a lost shipment, we will coordinate with the courier to investigate and arrange a refund or replacement.

Order Modifications & Cancellations

Orders cannot be modified once shipped.

Cancellations are only accepted within 24 hours of placing the order or before it is dispatched.

For any other queries, please contact us at supportshop@roar.in.